Repeats

Ordering Repeats or Held Prescriptions

If you have repeats and/or held prescriptions available with us, please send us a message to let us know you'd like us to make these up for you.  Please allow 24 hours for us to respond to your request via email.  If you need them urgently, please let us know in your message.

New Prescriptions from your Doctor

If you have requested a new or repeat prescription from your doctor, you can ask them to send it to us - Life Pharmacy Motueka via email prescriptions.lifemotueka@gmail.com or fax 035289981, and we will then make it up for you.  Please allow 48 hours from the time it arrives at our Pharmacy for it to be ready for you to collect from us, unless urgent then we can ensure the script is processed immediately. Please give us a call or send us an email if you want to ensure it is ready when you get here.

Repeat Reminder Service

Life gets busy. So, we offer a service to remind you about your next prescription repeat. If you have repeats available, we will send you a text message before your next scheduled repeat date. If you need that medicine, let us know and we'll get it ready for you.  You can let us know by calling (03) 528 9980, or email prescriptions.lifemotueka@gmail.com

Please note if you received a 'repeat reminder' text, you do not have to order repeats if you do not need them.

It is crucial that you fill out your FIRST and LAST name in order for us to identify you. If you have not filled this out then it is unlikely that your repeat request will be processed. It may speed up the process if you add an address and any other details you want to communicate to us in the message box. We will respond to you via email within 24 hours of your request to let you know how much time we need to make up your repeat. Wait times may vary, but typically your repeat will be ready 24 hours after the confirmation email arrives in your inbox. If you have not received an email within 24 hours then there may have been an error in the request submission process; if this occurs please give us a call to finalize your collection time.